Shipping policy

At Smart Fashion, we aim to process and deliver your orders as quickly and safely as possible.

1. Free Shipping

We currently offer free shipping on all orders across India, subject to the availability of delivery services to your location.

2. Order Processing

Orders are generally processed after successful order confirmation.

Processing time may vary depending on product availability, order volume, promotional periods, weekends, and public holidays.

Once your order has been dispatched, you may receive shipping and tracking information through the contact details provided during checkout.

3. Delivery Time

Delivery time depends on your location, courier availability, and other operational factors.

Estimated delivery timelines shown on our website are estimates and are not guaranteed.

Delivery may take longer during:

  • Festivals and holidays

  • Sale or promotional periods

  • Extreme weather

  • Courier delays

  • Remote-area deliveries

  • Natural disasters

  • Government restrictions

  • Other circumstances beyond our reasonable control

4. Shipping Address

Customers are responsible for providing accurate and complete delivery information.

Please carefully check your:

  • Name

  • Mobile number

  • House/Flat number

  • Street/locality

  • City

  • State

  • PIN code

Smart Fashion will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Tracking

Where tracking is available, tracking information will be shared through the contact details provided with the order.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its operational policy.

Customers should remain available at the provided delivery address and respond to courier calls when required.

If an order is returned to us because of repeated failed delivery attempts, an incorrect address, refusal to accept the parcel, or other customer-related reasons, additional shipping or re-dispatch charges may apply where applicable.

7. Cash on Delivery

Cash on Delivery (COD) is available on eligible orders and locations.

Availability of COD may depend on the delivery location, order value, product, courier service, and other factors.

8. Part COD Orders

For eligible Part COD orders, an advance payment may be required to confirm the order.

The applicable advance amount and remaining payment details will be communicated during the ordering process.

9. Delayed or Lost Shipments

If your shipment appears to be delayed, please contact us so that we can coordinate with the courier partner.

While we will make reasonable efforts to assist, courier delays may occur due to circumstances beyond our control.

10. Contact

For shipping-related questions, please contact:

Smart Fashion
Email: sales.smartfashion@gmail.com
Phone: +91 95 8616 9202